It amazes me how many people don’t return stuff that they’ve bought, but don’t like or want. I remember reading on another financial blog (which is now defunct) that the author purchased a bunch of bras which ended up being the wrong size. But she didn’t return them. She just let them sit around because she didn’t feel like going back to the store. Why? Why, why, why?!
I return stuff all the time if I’m not completely satisfied. Like, completely satisfied. If I’m even slightly unhappy with something – even if it’s opened – I at least make an attempt to take it back. Some recent examples:
1. A box of litter box liners
I bought a box of litter pan liners when I got my new kitty. They were $17 and pretty nifty – they had elastic in them so that they would fit snuggly around the litter box, thus avoiding slipping into the dirty litter. I brought them home, opened them up, and….they didn’t fit. I looked at the size of the litter box and the size of the liners and the liners were definitely not the length that the box claimed they were (there might also have been a measuring tape involved). Even though I had completely destroyed the box opening them, I took them back to Petsmart and explained the situation. They returned the liners without further questions. $17, back in my pocket!
2. Chicken breasts
Purchasing spoiled food sucks, but it doesn’t have to mean wasting money. Two weeks ago I bought a package of chicken breasts from Trader Joe’s and opened them up to bake a few days later – except, I never got to the baking part. As soon as I peeled the plastic away I was hit with a horrible, rotten odor. I double checked the date on the package and, sure enough, I was still two days ahead of the sell-by date. Back to Trader Joe’s I went, spoiled chicken breasts in hand (in a bag, don’t worry). When I explained the situation to the customer service workers they apologized profusely and I was allowed to go get a fresh package of chicken. $8 worth of chicken, salvaged!
3. Shorts (that I had already worn twice)
Ok, this is actually not so recent, but last summer I bought a pair of shorts from Target. I really like them, but after two washes they were totally falling apart. On a whim, I took them back – no tags, worn twice, no receipt – and was happily surprised when they agreed to return my money! I’ll admit, I did not have high hopes about this one – I mean, I admitted that they had been worn more than once. But you never know until you ask!
Now, my experiences have been overwhelmingly positive when it comes to making returns. There’s no guarantee you’ll get your money back every time. But it’s worth a try! You work hard for your money and you should get what you expect. If you’re not happy with something, try to return it. You’ll be surprised how often stores will honor your request for a return, even if it seems like a stretch (see #3).
What about you? Do you return stuff you’re not happy with? Explain!